I am a Patient Care Coordinator for Long Island Hearing for over 10 years, and love being a part of it more and more each year.  For 18 years prior to joining our organization, I was in the medical field working side by side with health care professionals. As it was in the past, my position always centered around patient care. I love working with people, whether it be on the telephone, in following-up, or scheduling appointments at the office. It’s so rewarding and fulfilling for me to be of service to our patients; and it’s always my goal to be patient and understanding of their needs. I join along with the other members of the team of caring people that make Long Island Hearing a wonderful place to work and the best place to go for all your hearing care concerns.

I have been an associate of Long Island Hearing since 1995. I am very happy to be with this company not only because I work with my family, but it is also exciting to help someone hear “again”; the look on one’s face is something that you never forget. My duties in our office are making sure that everyone who arrives at our office is treated with respect, and always has a smile on before they leave. I must admit that I am pretty good at it! I love making people laugh, even when they aren’t in the mood to do so. Laughter is the key to a longer, happier life! I am also a licensed Hearing Instrument Dispenser. This entitles me to conduct hearing evaluations, take impressions of ears and fit hearing instruments. I also repair and service hearing instruments at our “one of a kind” lab on premises. I look forward to coming to the office each day and helping people with their hearing difficulties.

Attending St. John’s and finishing my education at Arizona State University, I have been a licensed New York State Hearing Aid Dispenser since 1998. I obtained my Board Certification in Hearing Instrument Sciences in the year 2000; one of the youngest on the east coast to earn that distinction.

I am a seasoned hearing aid troubleshooter and technician, performing many of our in-house repairs on premises at our lab. I am known for having excellent results with previously unsuccessful hearing aid users, utilizing proven rehabilitation programs and follow-up. I am dedicated to providing Quality Hearing Healthcare to each and every patient that I come into contact with.

I have been in the hearing industry for over 45 years and have been an associate of Long Island Hearing for almost 30 years. I am a dedicated New York State Licensed, Board Certified Hearing Instrument Specialist. I specialize in the testing and fitting of highly technical quality hearing instruments.

With my knowledge and experience I have served the hearing health care industry in many capacities, including the design and manufacturing of quality hearing aids. My technical abilities allow me to provide each and every patient a selection of hearing aids that assures them of the quality of hearing they deserve. You can rely on me to give the most outstanding professional service with total dedication.

William A. Kent, Founder and Director, is Board Certified in Hearing Instrument Sciences. He has dedicated himself since 1985 to bringing quality hearing healthcare to Long Island through multiple offices and locations without sacrificing “top quality care”. Mr. Kent is hands-on, and involved with patient issues of, assuring that patient speedy and satisfactory results. “I want patients to be treated the same way that you and I want to be treated, with dignity, respect, and being honest”, he’s been heard saying to his staff at meetings. He really is not a tolerant individual when it comes to anything other than the best for our patients.

Mr. Kent has been active in many civic and charity events over his lifetime. He is a past President of the New York State Hearing Aid Society. He was selected by the New York State Secretary of State as a steering committee member responsible for the development of new hearing aid dispenser licensing law, which ultimately was passed by the state legislatures, and is currently in effect. Mr. Kent is married to his wife, Linda, for over 40 years. They have 4 children, all of whom are active in the family practice.

I have over 20 years experience in customer care and enjoy working with people of all ages.  For over five years I have been a Patient Care Coordinator for Long Island Hearing and enjoy the patients as well as the people that I work with.  I try to make the environment as friendly as possible to all those who enter through our doors.  I hope to see you soon!